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Kai-Hsien Chen
Publication Activity (10 Years)
Years Active: 2021-2021
Publications (10 Years): 1
Top Topics
Potential Customers
Service Quality
Customer Loyalty
Mobile Services
Top Venues
AMCIS
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Publications
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Ya-Ling Wu
,
Kai-Hsien Chen
Exploring the Determinants of Customer Loyalty to Internet-Only Bank Services.
AMCIS
(2021)