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Kai-Chieh Yen
Publication Activity (10 Years)
Years Active: 2023-2023
Publications (10 Years): 1
Top Topics
Similarity Measure
Probabilistic Model
Customer Satisfaction
Service Quality
Top Venues
HCI (2)
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Publications
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Kai-Chieh Yen
,
Yu-Hsiu Hung
Integrating the Kano Model and IPA to Measure Service Quality of Pet Grooming.
HCI (2)
(2023)