K. Nazli Ergin

Publication Activity (10 Years)

Years Active: 2016-2016
Publications (10 Years): 1

Top Topics

Information Quality

Internet Banking

Top Venues

Bus. Process. Manag. J.

Publications

Hatice Camgöz-Akdag, H. Pinar Imer, K. Nazli Ergin
Internal customer satisfaction improvement with QFD technique. Bus. Process. Manag. J. 22 (5) (2016)