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Júlíus Atlason
Publication Activity (10 Years)
Years Active: 2003-2008
Publications (10 Years): 0
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Publications
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Júlíus Atlason
,
Marina A. Epelman
,
Shane G. Henderson
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods.
Manag. Sci.
54 (2) (2008)
Júlíus Atlason
,
Marina A. Epelman
,
Shane G. Henderson
Call Center Staffing with Simulation and Cutting Plane Methods.
Ann. Oper. Res.
127 (1-4) (2004)
Júlíus Atlason
,
Marina A. Epelman
,
Shane G. Henderson
Customer relations management: service operations: using simulation to approximate subgradients of convex performance measures in service systems.
WSC
(2003)