Julie Niederhoff

Publication Activity (10 Years)

Years Active: 2018-2018
Publications (10 Years): 1

Top Topics

Conceptual Framework

Service Quality

Top Venues

Publications

Masha Shunko, Julie Niederhoff, Yaroslav Rosokha
Humans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time. Manag. Sci. 64 (1) (2018)