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Julie Niederhoff
Publication Activity (10 Years)
Years Active: 2018-2018
Publications (10 Years): 1
Top Topics
Human Behavior
Conceptual Framework
Service Quality
Steady State
Top Venues
Manag. Sci.
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Publications
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Masha Shunko
,
Julie Niederhoff
,
Yaroslav Rosokha
Humans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time.
Manag. Sci.
64 (1) (2018)