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Julia Meik
Publication Activity (10 Years)
Years Active: 2014-2014
Publications (10 Years): 0
Top Topics
Case Study
Service Provisioning
Market Share
Reference Architecture
Top Venues
SRII Global Conference
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Publications
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Julia Meik
,
Christian Brock
,
Markus Blut
Complaining Customers as Innovation Contributors: Stimulating Service Innovation through Multichannel Complaint Management.
SRII Global Conference
(2014)