Juan Sebastián Salcedo Gallo

Publication Activity (10 Years)

Years Active: 2022-2022
Publications (10 Years): 1

Top Topics

Customer Support

Sentiment Analysis

Top Venues

Publications

Juan Sebastián Salcedo Gallo, Jesus Solano, Javier Hernán García, David Zarruk-Valencia, Alejandro Correa Bahnsen
Proactive Detractor Detection Framework Based on Message-Wise Sentiment Analysis Over Customer Support Interactions. CoRR (2022)