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José M. Castán
Publication Activity (10 Years)
Years Active: 2010-2010
Publications (10 Years): 0
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Publications
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María J. Martínez-Argüelles
,
José M. Castán
,
Angel A. Juan
Using the Critical Incident Technique to Identify Factors of Service Quality in Online Higher Education.
Int. J. Inf. Syst. Serv. Sect.
2 (4) (2010)