José M. Castán

Publication Activity (10 Years)

Years Active: 2010-2010
Publications (10 Years): 0

Publications

María J. Martínez-Argüelles, José M. Castán, Angel A. Juan
Using the Critical Incident Technique to Identify Factors of Service Quality in Online Higher Education. Int. J. Inf. Syst. Serv. Sect. 2 (4) (2010)