Joleen van Loon

Publication Activity (10 Years)

Years Active: 2009-2009
Publications (10 Years): 0

Publications

Luuk P. A. Simons, Joleen van Loon, Nicole M. de Koning, Janneke Kruse, Harry Bouwman
Increasing the Loyalty Effects of eCRM Across the Service Delivery Cycle. Bled eConference (2009)