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John M. Borton
Publication Activity (10 Years)
Years Active: 1993-2001
Publications (10 Years): 0
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Publications
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John M. Borton
The changing face of software support: the impact of the Internet on customer support and support personnel.
SIGCPR
(2001)
John M. Borton
,
James C. Brancheau
Does an Effective Information Technology Implementation Process Guarantee Success?
Diffusion, Transfer and Implementation of Information Technology
(1993)