Jessica Braojos-Gomez

Publication Activity (10 Years)

Years Active: 2015-2016
Publications (10 Years): 2

Top Topics

Customer Service

Knowledge Extraction

Information Technology

Carefully Chosen

Top Venues

Int. J. Inf. Manag.

Publications

Laura Rueda, Jose Benitez-Amado, Jessica Braojos-Gomez
IT Impact on Management Education Using the Case Method. AMCIS (2016)
Jose Benitez-Amado, Ana Castillo, Francisco Javier Lloréns Montes, Jessica Braojos-Gomez
IT-enabled Knowledge Ambidexterity and Innovation Performance: The Role of Social Media Capability. AMCIS (2016)
Jessica Braojos-Gomez, Jose Benitez-Amado, Francisco Javier Lloréns Montes
How do small firms learn to develop a social media competence? Int. J. Inf. Manag. 35 (4) (2015)
Jessica Braojos-Gomez, Jose Benitez-Amado, Francisco Javier Lloréns Montes
Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement. PACIS (2015)