Jennifer M. Allen

Publication Activity (10 Years)

Years Active: 2013-2013
Publications (10 Years): 0

Top Topics

Database Administrators

Technical Support

Top Venues

Hum. Comput. Interact.

Publications

Jennifer M. Allen, Leo Gugerty, Eric R. Muth, Jenna L. Scisco
Remote Technical Support Requires Diagnosing the End User (Customer) as well as the Computer. Hum. Comput. Interact. 28 (5) (2013)