Jen-Chi Chang

Publication Activity (10 Years)

Years Active: 2014-2014
Publications (10 Years): 0

Top Topics

Customer Loyalty

Online Shopping

Competitive Environment

Service Quality

Top Venues

Int. J. Web Serv. Res.

Publications

Shu-Fong Chang, Jen-Chi Chang, Kuo-Hua Lin, Bin Yu, Yu-Cheng Lee, Sang-Bing Tsai, Jie Zhou, Chao Wu, Zi-Chun Yan
Measuring the Service Quality of E-Commerce and Competitive Strategies. Int. J. Web Serv. Res. 11 (3) (2014)