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Jaratin Lily
ORCID
Publication Activity (10 Years)
Years Active: 2013-2018
Publications (10 Years): 1
Top Topics
Service Quality
Customer Loyalty
Internet Banking
Call Center
Top Venues
Int. J. Online Mark.
Telematics Informatics
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Publications
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Nor Azim Ahmad Radzi
,
Amran Harun
,
T. Ramayah
,
Abdul Wahid Mohd Kassim
,
Jaratin Lily
Benefits of Facebook fan/brand page marketing and its influence on relationship commitment among Generation Y: Empirical evidence from Malaysia.
Telematics Informatics
35 (7) (2018)
Albert Chong Yan Vun
,
Amran Harun
,
Jaratin Lily
,
Charlie Albert Lasuin
Service Quality and Customer Loyalty: The Mediating Role of Customer Satisfaction among Professionals.
Int. J. Online Mark.
3 (2) (2013)