Imad Aattouri

Publication Activity (10 Years)

Years Active: 2021-2023
Publications (10 Years): 2

Top Topics

Customer Service

Sentiment Analysis

Top Venues

Publications

Imad Aattouri, Hicham Mouncif, Mohamed Rida
Call Center Customer Sentiment Analysis Using ML and NLP. SITA (2023)
Imad Aattouri, Mohamed Rida, Hicham Mouncif
Creation of a Callbot Module for Automatic Processing of a Customer Service Calls. CBI (2021)