Ian Lings

Publication Activity (10 Years)

Years Active: 2010-2010
Publications (10 Years): 0

Publications

Aarti Sood, Ian Lings
Empowerment and role stress in the human interface between the firm and its markets. Int. J. Serv. Technol. Manag. 14 (2/3) (2010)
Siegfried P. Gudergan, Ian Lings
Service employee behaviour: the role of compliance and risk taking. Int. J. Serv. Technol. Manag. 14 (2/3) (2010)