Ian Cottam

Publication Activity (10 Years)

Years Active: 1999-2004
Publications (10 Years): 0

Publications

Ian Cottam, Peter Kawalek, Duncan R. Shaw
A Local Government CRM Maturity Model: a component in the transformational change of UK councils. AMCIS (2004)
Tim Clement, Ian Cottam, Peter K. D. Froome, Claire Jones
Story. SAFECOMP (1999)