Huangyi Dai

Publication Activity (10 Years)

Years Active: 2023-2023
Publications (10 Years): 1

Top Topics

Customer Service

Factors Influencing

Top Venues

Publications

Quan Zhou, Huangyi Dai, Jinhua Xiao, Cong Cao
A Model of Factors Influencing Anthropomorphic Intelligent Customer Service on Angry Consumer Satisfaction. HCI (46) (2023)