Hartini Ahmad

Publication Activity (10 Years)

Years Active: 2001-2018
Publications (10 Years): 1

Top Topics

Customer Satisfaction

Competitive Environment

Service Quality

Customer Support

Top Venues

J. Syst. Inf. Technol.

Publications

Anas Abdelsatar Mohammad Salameh, Hartini Ahmad, Faisal Zulhumadi, Faruq Muhammad Abubakar
Relationships between system quality, service quality, and customer satisfaction: M-commerce in the Jordanian context. J. Syst. Inf. Technol. 20 (1) (2018)
Aminu Ahmad, Hartini Ahmad
Traditional Job-Related Factors and Career Salience in IT-Based Workplace. Int. J. Technol. Diffusion 1 (3) (2010)
Lily Julienti Abu Bakar, Hartini Ahmad
Assessing the relationship between firm resources and product innovation performance: A resource-based view. Bus. Process. Manag. J. 16 (3) (2010)
Hartini Ahmad, Arthur Francis, Mohamed Zairi
Business process reengineering: critical success factors in higher education. Bus. Process. Manag. J. 13 (3) (2007)
Hartini Ahmad, Zulkifli Mohamed Udin, Rushami Zien Yusoff
Integrated Process Design for E-Learning: A Case Study. CSCWD (2001)