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Hans-Peter Grahsl
Publication Activity (10 Years)
Years Active: 2010-2014
Publications (10 Years): 0
Top Topics
Steady State
Service Quality
Conceptual Model
Top Venues
Mensch & Computer Workshopband
ISD
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Publications
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Doris Weitlaner
,
Hans-Peter Grahsl
,
Angelika Höber
,
Elisabeth Pergler
,
Christoph Ehrenhöfer
,
Ernst Kreuzer
Mitarbeiterzentrierte Performancemessung von Dienstleistungen in KMUs.
Mensch & Computer Workshopband
(2014)
Elisabeth Pergler
,
Angelika Höber
,
Doris Weitlaner
,
Hans-Peter Grahsl
,
Christoph Ehrenhöfer
Performance Journey Mapping: A Tool-supported Framework for Service Performance Assessment in SMEs.
ISD
(2014)
Christian Körner
,
Roman Kern
,
Hans-Peter Grahsl
,
Markus Strohmaier
Of categorizers and describers: an evaluation of quantitative measures for tagging motivation.
HT
(2010)