Gerald Stei

Publication Activity (10 Years)

Years Active: 2015-2018
Publications (10 Years): 8

Top Topics

Customer Service

Literature Review

Online Marketing

Top Venues

Publications

Alexander Rossmann, Gerald Stei
Understanding the Determinants of Enterprise Social Network Use. CIC (2018)
Alexander Rossmann, Tim Wilke, Gerald Stei
Usage of Social Media Systems in Customer Service Strategies. HICSS (2017)
Gerald Stei, Alexander Rossmann
Implementation Strategies for Enterprise Social Networks. DEC (2017)
Gerald Stei, Alexander Rossmann
External factors determining information system adoption: A literature review on the technology acceptance model. DEC (2016)
Gerald Stei, Sebastian Sprenger, Alexander Rossmann
Enterprise Social Networks: Status Quo of Current Research and Future Research Directions. BIS (2016)
Alexander Rossmann, Gerald Stei
Sales 2.0 in business-to-business (B2B) networks: conceptualization and impact of social media in B2B sales relationship. DEC (2015)
Alexander Rossmann, Gerald Stei
Customer services in the digital transformation: social media versus hotline channel performance. DEC (2015)
Alexander Rossmann, Gerald Stei
User Engagement in Corporate Facebook Communities. DEC (2015)