Gary M. Thompson

Publication Activity (10 Years)

Years Active: 1993-2019
Publications (10 Years): 1

Top Topics

Customer Service

Highly Flexible

Top Venues

Publications

Michael J. Dixon, Gary M. Thompson
The Impact of Timing and Bundling Flexibility on Affect-Based Service Package Design. Decis. Sci. 50 (5) (2019)
Gary M. Thompson, Madeleine E. Pullman
Scheduling workforce relief breaks in advance versus in real-time. Eur. J. Oper. Res. 181 (1) (2007)
Gary M. Thompson, John C. Goodale
Variable employee productivity in workforce scheduling. Eur. J. Oper. Res. 170 (2) (2006)
Sheryl E. Kimes, Gary M. Thompson
Restaurant Revenue Management at Chevys: Determining the Best Table Mix. Decis. Sci. 35 (3) (2004)
John C. Goodale, Gary M. Thompson
A Comparison of Heuristics for Assigning Individual Employees to Labor Tour Schedules. Ann. Oper. Res. 128 (1-4) (2004)
Timothy R. Hinkin, Gary M. Thompson
SchedulExpert: Scheduling Courses in the Cornell University School of Hotel Administration. Interfaces 32 (6) (2002)
Rohit Verma, Gary M. Thompson, William L. Moore, Jordan Louviere
Effective Design of Products/Services: An Approach Based on Integration of Marketing and Operations Management Decisions. Decis. Sci. 32 (1) (2001)
Michael J. Brusco, Larry W. Jacobs, Gary M. Thompson
A morphing procedure to supplement a simulated annealing heuristic for cost- andcoverage-correlated set-covering problems. Ann. Oper. Res. 86 (1999)
Gary M. Thompson
A simulated-annealing heuristic for shift scheduling using non-continuously available employees. Comput. Oper. Res. 23 (3) (1996)
Stephen E. Bechtold, Gary M. Thompson
Optimal Scheduling of a Flexible-Duration Rest Period for a Work Group. Oper. Res. 41 (6) (1993)