Flora Poecze

Publication Activity (10 Years)

Years Active: 2018-2022
Publications (10 Years): 5

Top Topics

Product Reviews

Sentiment Analysis

Customer Service

Top Venues

Pers. Ubiquitous Comput.

Publications

Flora Poecze, Claus Ebster, Christine Strauss
Let's play on Facebook: using sentiment analysis and social media metrics to measure the success of YouTube gamers' post types. Pers. Ubiquitous Comput. 26 (3) (2022)
Chiara Valentina Misischia, Flora Poecze, Christine Strauss
Chatbots in customer service: Their relevance and impact on service quality. ANT/EDI40 (2022)
A Min Tjoa, Flora Poecze
Gamification as an enabler of quality distant education: The need for guiding ethical principles towards an education for a global society leaving no one behind. iiWAS (2020)
Flora Poecze, Christine Strauss
Social Capital on Social Media - Concepts, Measurement Techniques and Trends in Operationalization. Inf. 11 (11) (2020)
Flora Poecze, Claus Ebster, Christine Strauss
Social media metrics and sentiment analysis to evaluate the effectiveness of social media posts. ANT/SEIT (2018)