Elisabeth Z. Palvölgyi

Publication Activity (10 Years)

Years Active: 2018-2021
Publications (10 Years): 3

Top Topics

Customer Service

Multiresolution

Recognition Process

Literature Review

Top Venues

Bus. Process. Manag. J.

Publications

Elisabeth Z. Palvölgyi, Jürgen Moormann
Uncovering customer processes: the interactive questionnaire. Bus. Process. Manag. J. 27 (2) (2021)
Elisabeth Z. Palvölgyi, Jürgen Moormann
Customer process-centric artefacts: a literature review. Bus. Process. Manag. J. 27 (2) (2021)
Elisabeth Z. Palvölgyi
Detecting Structure In Chaos: A Customer Process Analysis Method. ECIS (2018)