Login / Signup
Dervis Ozay
ORCID
Publication Activity (10 Years)
Years Active: 2024-2024
Publications (10 Years): 1
Top Topics
Customer Retention
Data Mining Technology
Relationship Management
Literature Review
Top Venues
Enterp. Inf. Syst.
</>
Publications
</>
Dervis Ozay
,
Mohammad Jahanbakht
,
Atefeh Shoomal
,
Shouyi Wang
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future research.
Enterp. Inf. Syst.
18 (7) (2024)