Login / Signup
Dazhi Qin
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 1
Top Topics
Queueing Model
Service Rates
Network Effects
Customer Support
Top Venues
Comput. Hum. Behav.
</>
Publications
</>
Xingyang Lv
,
Yufan Yang
,
Dazhi Qin
,
Xingping Cao
,
Hong Xu
Artificial intelligence service recovery: The role of empathic response in hospitality customers' continuous usage intention.
Comput. Hum. Behav.
126 (2022)