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Daniel T. Nielsen
Publication Activity (10 Years)
Years Active: 2019-2019
Publications (10 Years): 1
Top Topics
Business Processes
Service Quality
Root Cause
Process Improvement
Top Venues
Inf. Syst. Manag.
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Publications
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Nikolaus Obwegeser
,
Daniel T. Nielsen
,
Nicklas M. Spandet
Continual Process Improvement for ITIL Service Operations: A Lean Perspective.
Inf. Syst. Manag.
36 (2) (2019)