Daniel Balcells

Publication Activity (10 Years)

Years Active: 2016-2016
Publications (10 Years): 1

Top Topics

Prediction Accuracy

Customer Satisfaction

Top Venues

Publications

Carlos Segura, Daniel Balcells, Martí Umbert, Javier Arias, Jordi Luque
Automatic Speech Feature Learning for Continuous Prediction of Customer Satisfaction in Contact Center Phone Calls. IberSPEECH (2016)