Cindy Sutanto

Publication Activity (10 Years)

Years Active: 2015-2015
Publications (10 Years): 0

Top Topics

Competitive Advantage

Probabilistic Model

Service Quality

Management System

Top Venues

Publications

Chin-Mei Chou, Cindy Sutanto, Shu-Kai Wu
Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model - A Case Study of Nursing Home in Taiwan. HCI (4) (2015)