Ching-Yi Daphne Tsai

Publication Activity (10 Years)

Years Active: 2009-2017
Publications (10 Years): 1

Top Topics

Social Networking Sites

Customer Behavior

Service Requirements

Top Venues

Publications

Shih-Hao Wu, Stephen Chi-Tsun Huang, Ching-Yi Daphne Tsai, Pei-Yi Lin
Customer citizenship behavior on social networking sites: The role of relationship quality, identification, and service attributes. Internet Res. 27 (2) (2017)
Shih-Hao Wu, Stephen Chi-Tsun Huang, Ching-Yi Daphne Tsai, Ying-Chih Chen
Service Innovation in Franchising Convenience Store: An Exploratory Study. Int. J. Electron. Bus. Manag. 7 (2) (2009)