Chanaka Bandara

Publication Activity (10 Years)

Years Active: 2020-2020
Publications (10 Years): 1

Top Topics

Information Quality

Core Competence

Internet Shopping

Customer Support

Top Venues

J. Inf. Knowl. Manag.

Publications

Olufemi Muibi Omisakin, Chanaka Bandara, Indrapriya Kularatne
Designing a Customer Feedback Service Channel Through AI to Improve Customer Satisfaction in the Supermarket Industry. J. Inf. Knowl. Manag. 19 (3) (2020)