Carolina Ferreira Gomes Silva

Publication Activity (10 Years)

Years Active: 2018-2018
Publications (10 Years): 1

Top Topics

Electronic Commerce

Customer Service

Influence Diagrams

Top Venues

Publications

Tatyana Belém de Oliveira Barreto, Plácido Rogério Pinheiro, Carolina Ferreira Gomes Silva
The Multicriteria Model Support to Decision in the Evaluation of Service Quality in Customer Service. CSOS (1) (2018)