Burcu Kaya

Publication Activity (10 Years)

Years Active: 2014-2014
Publications (10 Years): 0

Top Topics

Service Quality

User Acceptance

Internet Shopping

Structural Equation Modeling

Top Venues

Int. J. Adv. Oper. Manag.

Publications

Fethi Calisir, Ayse Elvan Bayraktaroglu, Cigdem Altin Gumussoy, Burcu Kaya
Effects of service quality dimensions including usability on perceived overall quality, customer satisfaction, and return intention in different hospital types. Int. J. Adv. Oper. Manag. 6 (4) (2014)