Binod Kumar Rajak

Publication Activity (10 Years)

Years Active: 2023-2023
Publications (10 Years): 1

Top Topics

Customer Satisfaction

Theoretical Framework

Top Venues

Int. J. Bus. Inf. Syst.

Publications

Deepika, Shashank Vikram Pratap Singh, Sumanjeet Singh, Binod Kumar Rajak
Study of e-services quality and customer loyalty: a moderated mediation model of perceived switching cost and e-satisfaction. Int. J. Bus. Inf. Syst. 43 (4) (2023)