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Bingyan Yan
Publication Activity (10 Years)
Years Active: 2015-2015
Publications (10 Years): 1
Top Topics
Fuzzy Sets
Correlation Coefficient
Service Quality
Top Venues
Appl. Soft Comput.
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Publications
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Ru Liu
,
Lixin Cui
,
Guangfeng Zeng
,
Hongyan Wu
,
Chengjie Wang
,
Shan Yan
,
Bingyan Yan
Applying the fuzzy SERVQUAL method to measure the service quality in certification & inspection industry.
Appl. Soft Comput.
26 (2015)