Arjel Bautista

Publication Activity (10 Years)

Years Active: 2013-2013
Publications (10 Years): 0

Top Topics

Incident Management

Information Technology Infrastructure

Clinical Pathway

Service Quality

Top Venues

Publications

Arjel Bautista, Syed Akbar, Anthony Alvarez, Tom Metzger, Marshall Reaves
Process Mining in Information Technology Incident Management: A Case Study at Volvo Belgium. BPIC@BPM (2013)