Annette Wenninger

Publication Activity (10 Years)

Years Active: 2018-2022
Publications (10 Years): 5

Top Topics

Customer Service

Service Requirements

Cross Organizational

Service Quality

Top Venues

Decis. Support Syst.

HMD Prax. Wirtsch.

Publications

Annette Wenninger, Daniel Rau, Maximilian Röglinger
Improving customer satisfaction in proactive service design. Electron. Mark. 32 (3) (2022)
Christoph Buck, Felicitas Kuch, Anna Lindenthal, Tobias Merktle, Anna Maria Oberländer, Christoph Tippel, Annette Wenninger
Initiierung von Smart Service Innovationen im produzierenden Gewerbe. HMD Prax. Wirtsch. 59 (5) (2022)
Daniel Rau, Luise-Henriette Perlitt, Annette Wenninger, Maximilian Roeglinger
Pushing the Frontiers of Service Research - A Taxonomy of Proactive Services. ICIS (2020)
Florian Guggenmos, Jannik Lockl, Alexander Rieger, Annette Wenninger, Gilbert Fridgen
How to Develop a GDPR-Compliant Blockchain Solution for Cross-Organizational Workflow Management: Evidence from the German Asylum Procedure. HICSS (2020)
Sabiölla Hosseini, Marieluise Merz, Maximilian Röglinger, Annette Wenninger
Mindfully going omni-channel: An economic decision model for evaluating omni-channel strategies. Decis. Support Syst. 109 (2018)