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Aida Granulo
Publication Activity (10 Years)
Years Active: 2020-2023
Publications (10 Years): 2
Top Topics
Small Businesses
Intermediate Level
Key Concepts
Widespread Adoption
Top Venues
MIPRO
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Publications
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Ajla Cerimagic Hasibovic
,
Anel Tanovic
,
Aida Granulo
The importance of ITIL4 adoption for IT service management in insurance companies.
MIPRO
(2023)
Aida Granulo
,
Anel Tanovic
The advantage of using SWOT analysis for companies with implemented ITIL framework processes.
MIPRO
(2020)