A Review of Website Quality and Its Impact on Customer Satisfaction.

Nitika Aggarwal

Published in: Inf. Resour. Manag. J. (2022)

Keyphrases

customer satisfaction
service quality
website
customer reviews
user satisfaction
information quality
online shopping
customer service
marketing strategies
information systems
customer retention
quality of service
electronic commerce
service providers
core competence
customer support
customer data
website design