The application of fuzzy set concept to assess service quality in tourist hotel settings.
Hsiang-Lin TsengChiu ChenPublished in: Int. J. Soc. Humanist. Comput. (2021)
Keyphrases
- fuzzy sets
- service quality
- rough sets
- membership functions
- fuzzy set theory
- fuzzy logic
- customer satisfaction
- fuzzy relations
- computational intelligence
- approximate reasoning
- interval valued fuzzy sets
- data mining
- membership degrees
- fuzzy sets theory
- fuzzy rough sets
- interval valued
- approximation spaces
- association rules
- expert systems
- pattern recognition