Social-media-based crisis communication: Assessing the engagement of local agencies in Twitter during Hurricane Irma.
Naiyara NoorRatna OkhaiTasnuba Binte JamalNaim KapucuYue Gurt GeSamiul HasanPublished in: Int. J. Inf. Manag. Data Insights (2024)
Keyphrases
- social media
- crisis management
- information sharing
- social media data
- social media platforms
- social networks
- emergency management
- social networking
- user generated content
- online social networks
- communication systems
- social networking sites
- social behavior
- big data
- online social
- instant messaging
- short messages
- communication networks
- social media sites
- public opinion
- online social media
- learning environment
- social web
- public sector
- government agencies
- social interaction
- wind speed
- information diffusion
- knowledge sharing
- reputation management
- e government
- user engagement