Why are consumers dissatisfied? A text mining approach on Sri Lankan mobile banking apps.
Maas Sherina SallyPublished in: Int. J. Intell. Comput. Cybern. (2023)
Keyphrases
- text mining
- mobile applications
- mobile devices
- mobile apps
- biomedical literature
- mobile phone
- natural language processing
- web mining
- text documents
- android platform
- mobile environments
- information extraction
- mobile platforms
- textual documents
- m learning
- mobile technologies
- mobile networks
- information retrieval
- context aware
- mobile platform
- smart phones
- mobile computing
- handheld devices
- mobile learning
- document clustering
- mobile users
- machine learning
- text clustering
- textual data
- text classification
- knowledge discovery
- association rules
- data analysis
- decision making
- data mining
- technological innovations