Understanding how project critical success factors affect organizational benefits from enterprise systems.
Ann Zhong LiuPeter B. SeddonPublished in: Bus. Process. Manag. J. (2009)
Keyphrases
- critical success factors
- enterprise systems
- information systems development
- success factors
- systems development
- business processes
- information systems
- software development
- case study
- customer relationship management
- web services
- literature review
- development process
- software engineering
- highly dynamic
- conceptual models
- organizational learning
- conceptual modeling
- business applications
- knowledge management