A hybrid trust-enhanced collaborative filtering recommendation approach for personalized government-to-business e-services.
Qusai ShambourJie LuPublished in: Int. J. Intell. Syst. (2011)
Keyphrases
- service delivery
- collaborative filtering recommendation
- business partners
- personalized recommendation
- trust relationships
- trading partners
- e government
- relationship management
- online services
- public services
- government services
- business processes
- e learning
- context aware
- electronic commerce
- electronic transactions
- government organizations
- personalized information
- business process
- web based systems
- government agencies
- digital government
- trust model
- personalized services
- information systems
- service oriented
- collaborative filtering
- web services
- electronic marketplaces
- information technology
- business models
- public sector
- service providers
- website
- automated trust negotiation
- data mining
- south africa
- customer relationship management
- user model
- user profiles
- access control
- knowledge management
- web search
- recommender systems
- information retrieval