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The Timing of Staffing Decisions in Hospital Operating Rooms: Incorporating Workload Heterogeneity into the Newsvendor Problem.

Biyu HeFranklin DexterAlex MacarioStefanos A. Zenios
Published in: Manuf. Serv. Oper. Manag. (2012)
Keyphrases
  • operational decisions
  • call center
  • decision making
  • response time
  • decision makers
  • health care
  • information systems
  • high risk
  • decision process
  • service quality