Why do citizens participate on government social media accounts during crises? A civic voluntarism perspective.
Junpeng GuoNa LiuYi WuChunxin ZhangPublished in: Inf. Manag. (2021)
Keyphrases
- e government
- government agencies
- social media
- crisis management
- emergency management
- digital government
- government services
- public sector
- information sharing
- electronic government
- information technology
- emergency response
- policy makers
- government organizations
- government websites
- presidential election
- public administration
- data sharing
- social networking
- social networks
- cooperative
- viewpoint
- public services
- developing countries
- service delivery
- public policy
- big data
- knowledge management
- federal government
- government information
- social media platforms
- information systems
- user generated content
- united states
- social media content