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eCRM Technologies, Capabilities and SME Performance Benefits.
Yulin Fang
Paul Harrigan
Andreas Schroeder
Israr Qureshi
Patrick Ibbotson
Elaine Ramsey
Darren Meister
Published in:
PACIS (2008)
Keyphrases
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data mining
database
ambient intelligence systems
real time
web technologies
technology advances
databases
neural network
decision making
metadata
learning process
learning styles
web intelligence
key technologies
design tools