The Voice of the Customer for Digital Telcos.

V. Richard Benjamins David Cadenas Pedro Alonso Antonio S. Valderrabanos Josu Gómez

Published in: ISWC (Industry Track) (2014)

Keyphrases

electronic commerce
customer relationship management
decision trees
customer service
data sets
neural network
artificial intelligence
three dimensional
learning environment
marketing strategies
customer behavior
customer knowledge