On Leveraging Business Processes to deal with Critical Success Factors.
Andreas RusnjakMarwane El KharbiliPublished in: GI Jahrestagung (2009)
Keyphrases
- business processes
- critical success factors
- business process
- information systems development
- web services
- business applications
- customer relationship management
- process model
- competitive advantage
- workflow management systems
- business process management
- business process models
- business partners
- data mining
- learning objectives
- m learning
- case study
- information systems
- databases