Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems.
Michael VössingClemens WolffVolkmar ReinerthPublished in: IESS (2018)
Keyphrases
- decision support system
- decision support
- management system
- expert systems
- decision makers
- management information systems
- planning problems
- medical decision support systems
- decision making
- case based reasoning
- risk management
- data warehouse
- databases
- service providers
- service oriented
- artificial intelligence
- end users
- mobile devices
- learning environment
- business intelligence
- knowledge discovery
- service composition
- service discovery
- clinical trials
- clinical decision support systems
- agent based architecture